Refund policy
Thank you for shopping with us! Please read our policy carefully before making a purchase.
Exchanges Only: We do not offer refunds on any purchases. However, if you receive a defective or damaged item, you may exchange it for a replacement.
Conditions for Exchange:
- You must notify us within 7 days of receiving the item.
- The item must be in its original condition, unused, and in the original packaging.
How to Initiate an Exchange:
- Contact our customer service team on WhatsApp at +1819-743-4188 or email: maryjadeboutique@gmail.com with your order number and a description of the issue.
- We will provide you with instructions on how to return the item.
Shipping Costs: You are responsible for the shipping costs associated with returning the item for an exchange.
Thank you for your understanding!